Frequently Asked Questions

LUKi is your personal AI companion designed to chat, help, and engage with you in meaningful conversations. Unlike traditional chatbots, LUKi has personality, remembers your conversations, and can be customized with unique Soul AI that change how it looks and interacts with you.

Simply visit the main page and start typing! You can chat as a guest or create a free account to unlock features like conversation memory, custom settings, and more.

You can try LUKi without an account, but creating a free account unlocks persistent memory, conversation history, profile customization, and access to additional features.

Soul AI are unique character personalities and visual styles for LUKi. Each Soul Skin gives LUKi a different appearance, voice, and personality traits, making your conversations feel fresh and personalized.

Yes! With a registered account, LUKi has permanent memory. It remembers details about you, your preferences, past conversations, and builds a genuine understanding of who you are over time.

Yes, LUKi can create images based on your descriptions. Simply ask LUKi to generate, create, or draw an image and describe what you'd like to see.

You can chat with LUKi about almost anything — get help with tasks, brainstorm ideas, have fun conversations, play games, get creative writing assistance, or just talk when you need a friendly companion.

Yes! LUKi includes cognitive games and interactive experiences. Look for the games section in the chat interface to access fun activities like LUKi Runner and more.

Your privacy is our priority. Your conversations are encrypted and stored securely. We never sell your personal data to third parties. You can review our full Privacy Policy for detailed information.

Yes, you can clear your conversation history at any time from your account settings. You can also request complete deletion of your account and all associated data.

LUKi is designed to be a helpful and friendly AI companion. Content filters are in place to maintain appropriate conversations. However, LUKi is intended for users 18 years and older.

LUKi is trained to handle conversations thoughtfully and will redirect or decline discussions of harmful, illegal, or inappropriate content. If you're experiencing a crisis, please reach out to professional support services.

Yes! LUKi offers a generous free tier with daily message limits. Premium plans (Core and Eternal) unlock higher limits, more features, and additional capabilities.

Premium plans include increased message limits, more image generations, priority support, expanded memory storage, and early access to new features. Visit our Pricing page for full details.

You can cancel your subscription anytime from your account settings. Your premium features will remain active until the end of your current billing period.

We accept all major credit cards through our secure payment processor (Stripe). Your payment information is never stored on our servers.

Try refreshing the page first. If the issue persists, check your internet connection. During high traffic periods, responses may be slightly delayed. If problems continue, contact our support team.

If you're using LUKi as a guest, conversations aren't saved between sessions. Create a free account to enable permanent memory. If you have an account and LUKi forgot something, try mentioning it again — memory works best with repeated interactions.

You can report bugs or issues by emailing support@luki-ai.app. Please include details about what happened, what you expected, and any error messages you saw.

Try clearing your browser cache, disabling browser extensions, or using a different browser. Ensure you have a stable internet connection. If issues persist, contact support.