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Safety & Wellbeing

Your safety matters to us. This page provides important information about using LUKi responsibly and resources if you need support.

If You're in Crisis

If you or someone you know is in immediate danger or experiencing a mental health crisis, please contact emergency services or a crisis helpline immediately. LUKi is not equipped to handle emergencies.

988 Suicide & Crisis Lifeline

US: Call or text 988

Find a Helpline

International resources

Understanding LUKi

LUKi is an AI, not a human. While LUKi is designed to be a friendly companion, it's essential to understand that all responses are generated by artificial intelligence. LUKi does not have feelings, consciousness, or the ability to truly understand your situation.

What LUKi Is:

  • βœ“An AI-powered conversational companion for casual chat and entertainment
  • βœ“A creative tool for brainstorming, writing, and exploring ideas
  • βœ“A fun way to pass time and engage with AI technology

What LUKi Is NOT:

  • βœ—A replacement for human relationships or professional support
  • βœ—A medical, legal, financial, or mental health professional
  • βœ—A source of factual information that should be relied upon without verification
  • βœ—An emergency service or crisis intervention tool

AI Limitations & Accuracy

LUKi uses advanced AI technology, but like all AI systems, it has significant limitations:

  • 1
    May Generate Incorrect Information: LUKi can produce responses that sound confident but are factually wrong. Always verify important information from authoritative sources.
  • 2
    Cannot Access Real-Time Information: LUKi doesn't browse the internet or know current events unless specifically provided.
  • 3
    May Produce Harmful or Biased Content: Despite safety measures, AI can occasionally generate inappropriate, biased, or harmful responses.
  • 4
    Cannot Truly Understand Context: LUKi processes text patterns but doesn't genuinely understand emotions, nuance, or your personal situation.

Healthy Usage Guidelines

  • β€’Balance AI interaction with real relationships. LUKi should complement, not replace, human connection.
  • β€’Take breaks. If you find yourself spending excessive time with LUKi, consider stepping away and engaging with other activities.
  • β€’Don't share sensitive personal information. Avoid sharing passwords, financial details, or highly personal information.
  • β€’Seek professional help when needed. If you're struggling with mental health, relationships, or other serious issues, please consult qualified professionals.
  • β€’Remember it's entertainment. Treat LUKi as a fun AI tool, not as a real friend or therapist.

Information for Parents & Guardians

LUKi is designed for users aged 13 and older (16+ in the EU). If your child uses LUKi:

  • β€’Have open conversations about AI and its limitations
  • β€’Monitor usage and ensure it doesn't interfere with real-world activities
  • β€’Discuss the difference between AI companions and real relationships
  • β€’Ensure your child understands not to share personal information

Report Issues & Get Support

If you encounter harmful, inappropriate, or concerning AI responses, please report them to help us improve:

Report to Safety TeamGeneral Support

By using LUKi, you acknowledge these safety guidelines and agree to our Terms of Service.

Terms of Service β†’Privacy Policy β†’